The afternoon of January 3, 2012:
At the Enrollment Office at school: Oh, this is the wrong place. You need to see a counselor first.
At the Counselor’s Office: We are taking walk-ins only, please sign in. (There are at least 12 names ahead of me.)
An hour passes.
Meeting with Counselor:
Me: I’m trying to petition to graduate but the report I ran is telling me I’m missing some credits. I don’t see how that’s possible since I already have a bachelor’s degree in art.
Counselor: Hmm, did you take Drawing I?
Me: Well, I should hope so. Did I mention I have a Bachelor’s Degree in Art? I took Drawing I at THIS school 20 years ago when obtaining my first Associate’s in Art!
Counselor: Well, we might be able to request a couple substitutions.
Me: Is the problem because when I went here the first time you were on a quarter system, then I transferred to a school on a semester system, and now I’m back here again on a semester system?
Counselor: Possibly. Ok, you need to fill out this form and take it to the Dean’s office to have them sign off on the substitutions. As long as she feels it’s ok, you won’t need to retake anything.
If I have to take anything that’s considered ’101′ in order to graduate with another Associate’s AFTER receiving a Bachelor’s, kinda like educationally going backwards here, I’m gonna scream.
I drop off the form with the Dean’s secretary.
I go back to the Enrollment Office to pay for the class I tested out of recently, which also showed up on the report saying I still needed to take the class. I tell them I also need to petition to graduate.
They hand me another form.
After 90 minutes of this, I had enough and took the form home with me. That’s for another day.
Community colleges – easy to get into, impossible to get out of.
The morning of Janauary 4, 2012:
New Dr’s office: I’m sorry but we’ve been trying to have the other hospital release your records and they haven’t done so yet. They are saying due to privacy issues they can no longer fax or mail them and the patient needs to request to pick them up.
Me: I ask what number to call and am given apparently the number to another facility that is sort of connected to my IVF group, but not entirely.
I call this office and explain the situation that I need my medical records for an appointment next week.
I am put on hold for 15 minutes.
I hang up and call again and am put on hold for another 5 minutes while they are trying to figure this out.
They said they don’t have all my records since I was seen primarily at their main campus and that I’d probably have to call them.
I call the main campus IVF group.
Main group: They tell me I need to call the Medical Records department.
I call the medical records department.
Medical Records: They tell me I need to speak to the medical release department and they transfer me.
I talk to the medical release authorization person who tells me what I was told was incorrect that they can fax or mail the records over but it will take 7-10 days. I told her I don’t have 7-10 days as my appt is Tuesday! And that we started this process back on December 22 to get these records. She said the new doctor’s office can simply fax over what they need from them and they would fax it back to them. She said I don’t know who they talked to but it’s a simple process. She was started to get annoyed with me.
I call back to new doctor’s office and explain it to the girl I’ve been talking to and she said she’s been doing exactly what they explained to me. At this point I’m ready to cry and even told her so. I explained what was needed and that I’ve been spinning in circles and need someone to help me. She said she will try again the second we hang up and will get back to me as soon as she has the records faxed over.
I’m just glad I followed up instead of just showing up next Tuesday, when my husband and I have taken a vacation day for this second opinion appointment, only to find out the records never made it there!
All of this took 53 minutes.
And yet most people just get knocked up…
And between these two ordeals, I wonder why I’m starting to get a migraine.